🇪🇸 Roscón de Reyes is back in Florida: reservations open Nov 1 →

Terms of Sale

Last updated: October 23, 2026

These Terms of Sale (“Terms”) explain what you can expect when you buy from our website, spainathome.com (the “Site”), and what we ask of you. Please read them before you place an order. By placing an order or using the Site, you agree to these Terms, to our Privacy Policy, Shipping Policy and Refund & Returns Policy, which are part of these Terms.

1. Who we are

The Site is operated by UPPENDI CORPORATION, a Florida corporation, doing business as “Spain at Home” (“Spain at Home,” “we,” “us” or “our”). We are the seller of every order placed on the Site.

  • Address: 3200 NW 62nd Ave, Unit #1001, Margate, FL 33063, USA
  • Email: hello@spainathome.com
  • Phone: +1 (954) 982-5403

Our products are sourced from licensed U.S. importers and distributors.

2. Who can buy

You must be at least 18 years old and able to form a binding contract to place an order. We sell and ship within the United States only. At launch we ship to the contiguous 48 states; Alaska, Hawaii and Puerto Rico are not served. See the Shipping Policy for details.

3. Product information

  • We try to describe and photograph our products accurately, including origin, ingredients, allergens and storage instructions. Product details come from the manufacturer, the product label and our suppliers. Photos are for illustration; packaging, labels and vintages can change from batch to batch.
  • Allergens. Always read the label on the product you receive. If you have a food allergy or dietary restriction, check the product page and the package, and contact us before ordering if you have questions. Many foods are made in facilities that also handle common allergens.
  • Weight and size. Items such as whole hams and cheeses vary naturally in weight and shape. Where a product is sold at a fixed price, the weight shown is approximate. Where it is sold by weight, the product page says so. Whole hams, paletas and cheese wheels are sold at a fixed price per piece within the weight range shown on the product page.
  • Brands. Brand names and logos belong to their owners. Their appearance on our Site does not mean they are affiliated with, or endorse, Spain at Home.
  • Storage and use. Follow the storage and “use by” or “best before” information on the package. Perishable items must be refrigerated as soon as they arrive.

4. Prices and availability

  • All prices are in U.S. dollars.
  • Prices and availability can change without notice. The price that applies to you is the one shown when you place your order.
  • We make mistakes sometimes. If a product is listed at the wrong price or is out of stock, we may cancel the affected items and refund anything you paid for them in full. We will tell you by email.

5. Placing an order

Your order is an offer to buy. It becomes a contract when we send you an order confirmation email or ship your items, whichever comes first. We may decline or cancel an order, for example because an item is unavailable, the delivery address is outside our shipping area, we suspect fraud, or there is a pricing or product-information error. If we cancel after you have paid, we will refund you in full.

Please check your order and delivery address before you pay. You can reach us at the email address above if you need to correct something; we will do our best to help but cannot always change an order once it has been packed.

Messages about your order. By placing an order, you agree that Spain at Home and our delivery partners may contact you about that order at the email address and phone number you give us, by email, phone call, text message (SMS) or WhatsApp. We use them only for your order: confirmation, preparation, shipping and delivery updates, questions or problems with your order and, by email only, an invitation to review your purchase after delivery. These messages are not marketing. Message and data rates may apply. You can stop text or WhatsApp messages at any time by replying STOP or by telling us, and we will stop within 10 business days; we will still email you what we need to about your order. Marketing messages are separate and need your own consent (see our Privacy Policy).

6. Payment

Payments are processed securely by WooPayments (powered by Stripe). Depending on your device and location, you can pay by credit or debit card, Apple Pay, Google Pay, or a buy-now-pay-later option such as Klarna or Afterpay.

  • We never see or store your full card number.
  • Buy-now-pay-later options are provided by those companies, not by us. Availability depends on the amount of your order and your eligibility, approval is decided by the provider, and the provider’s own terms apply to your payment plan.
  • Your card is charged when you place your order. If a payment is declined or reversed, we may cancel the order.

7. Sales tax

Applicable sales tax, if any, is calculated at checkout based on the items in your cart and your delivery address, and is shown before you pay.

8. Shipping and delivery

Shipping methods, costs, timing and cut-offs are in our Shipping Policy. In short: refrigerated items such as cheese, sliced ham and sausages currently ship only to Florida addresses, early in the week whenever possible; whole bone-in hams and shelf-stable goods ship by ground service to the contiguous 48 states.

Risk of loss or damage passes to you when the carrier delivers the package to the address you gave us. Estimated delivery times are estimates, not guarantees, and carriers can be delayed by weather and other events outside our control. If we cannot ship within the time we promised, or within 30 days if no time was stated, we will tell you and give you the option to cancel for a full refund.

9. Perishable foods

Cheese, sliced ham, refrigerated sausages and similar items are perishable. Someone should be ready to receive the package on the delivery day and put the contents in the refrigerator right away. We are not responsible for spoilage that happens after delivery, or when delivery is delayed because the address was wrong or incomplete or nobody was available to receive the package. If your order arrives damaged, spoiled or incorrect, see the Refund & Returns Policy (claims for food must be made within 24 hours of delivery, with photos; 48 hours for non-food items).

10. Made-to-order items (Ensaimada and Roscón de Reyes)

Ensaimada and Roscón de Reyes are handmade to order by Spain at Home. Because each one is made specially for you:

  • You choose a delivery date when you order. We need at least 5 days’ notice between the order date and the delivery date. For Roscón de Reyes deliveries from January 2 until the end of the season, you can order until 12:00 noon (Eastern Time) the day before delivery, while that date has availability.
  • We make a limited number each day (10 per day of each product; Roscón de Reyes: 15 on December 24 and December 31, and 20 on January 5 and January 6). Dates that are full cannot be selected.
  • At launch, these items are available for delivery in Florida only (hand delivery in Miami-Dade, Broward and Palm Beach counties; we do not offer pickup).
  • Roscón de Reyes is seasonal: we deliver it from November 25 until the end of the season shown in the calendar (January 10 for 2026-27; no delivery on January 1), and reservations open on November 1. Its price depends on the delivery date: $65, or $75 on December 24, 25 and 31 and $80 on January 5 and 6; extra batches released when a date is full have a higher price. The calendar shows the price of each day before you add it to the cart. Ensaimada availability is shown on the product page (available year-round while capacity lasts).
  • The bean and the figurine that traditionally go inside a Roscón de Reyes are never baked into ours: they come in a separate small bag. They are small parts and are not food; keep them away from children under 3.
  • Orders can be changed or cancelled only up to 72 hours (3 days) before the delivery date, because we begin preparing them in advance. Orders placed less than 72 hours before the delivery date cannot be changed or cancelled. See the Refund & Returns Policy.
  • If we cannot deliver on the date you chose, we will contact you right away and give you the choice of a new date or a full refund.
  • Please check the product page for ingredients and allergens before ordering.

Florida cottage food disclosure. These items are made in a home kitchen: “MADE IN A COTTAGE FOOD OPERATION THAT IS NOT SUBJECT TO FLORIDA’S FOOD SAFETY REGULATIONS.” This statement also appears on the label of each of these products, and these items are sold and delivered within Florida only.

11. Returns and refunds

Our Refund & Returns Policy explains when we accept returns, how to report a problem, and how refunds are paid. Food items cannot be returned for safety reasons, but if something arrives damaged, spoiled or incorrect we will make it right.

12. Promotions and discount codes

Promotions, including our email-subscriber welcome discount, are governed by our Promotions Terms and the rules shown with each offer.

13. Using the Site

Please use the Site lawfully. Do not attempt to interfere with its operation or security, use bots or scrapers to collect data, submit false orders, or use another person’s payment method without permission. We may suspend or restrict access if you do.

14. Our content

The Site’s text, photos, graphics, logos and design belong to Spain at Home or our licensors, and are protected by copyright and trademark law. You may view and print pages for personal, non-commercial use. Anything else needs our written permission.

15. Product safety, warranties and limits of liability

15.1 Safe use is your responsibility. Our Product Safety & Use page is part of these Terms. Please read it, together with the product label and the manufacturer’s instructions, before you use what you buy, and share it with anyone who receives your order as a gift. You are responsible for using, storing and serving the products safely and as described there, and for supervising children and anyone else who uses them.

15.2 Knives, ham stands and other utensils. Ham knives are extremely sharp and carving involves an obvious risk of cuts; stands and other utensils can cause injury if they are assembled or used incorrectly. By buying or using them you accept those inherent risks. This applies whether you use a knife or tool bought from us or one of your own. To the fullest extent permitted by law, we are not responsible for injury or damage caused by misuse, carelessness, failure to follow the safety instructions, the label or the manufacturer’s instructions, alteration or repair of a product, use by children or by anyone without proper supervision, or the use of any knife, stand or tool that we did not supply. Knives, stands and other non-food items are covered only by the manufacturer’s warranty, if any, which we pass on to you; we do not add a warranty of our own.

15.3 Food. Cured meats are dry-cured and not cooked, some cheeses may be made with raw milk, and many products contain allergens. Check the label of the product you receive every time. If you are pregnant, have a weakened immune system, follow a special diet or are buying for young children or older adults, ask your doctor whether these foods are right for you. We are responsible for the condition of your order until it is delivered; if it arrives damaged, spoiled or warm when it should be cold, tell us within 24 hours of delivery with photos and we will make it right (see §9 and the Refund & Returns Policy). To the fullest extent permitted by law, we are not responsible for: reactions to ingredients or allergens shown on the product label or product page; illness or discomfort caused by eating excessive amounts; or illness caused by food that, after delivery, was left unrefrigerated, kept past its “use by” date, stored or handled in a way that does not follow the label or our Product Safety & Use page, or eaten despite visible signs of spoilage.

15.4 Guides, recipes, videos and wine pairings. Our carving guides, recipes, videos, articles and wine pairing suggestions are general information, not professional, medical or nutritional advice. You follow them at your own discretion and risk. We do not sell alcohol; if you choose to drink, you must be 21 or older and drink responsibly.

15.5 Warranties. We take food quality and safety seriously, and if your order arrives damaged, spoiled or incorrect we will make it right as described in our Refund & Returns Policy. Apart from that and any rights the law gives you that cannot be waived, products are sold “as is.” TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, BEYOND WHAT IS STATED ON THE PRODUCT PAGE AND LABEL.

15.6 Limits of liability. TO THE FULLEST EXTENT PERMITTED BY LAW, WE ARE NOT LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES, AND OUR TOTAL LIABILITY FOR ANY CLAIM CONNECTED WITH AN ORDER IS LIMITED TO THE AMOUNT YOU PAID FOR THAT ORDER.

15.7 What we do not limit. Nothing in these Terms limits liability that cannot be limited by law, including, where the law says so, liability for death or personal injury caused by our negligence or by a defective product, or any rights you have as a consumer under the laws of your state that cannot be waived by contract. If a product made you sick or you were injured, seek medical care first, then contact us.

16. Governing law and disputes

If you have a problem, please contact us first at the email address above. We will try in good faith to resolve it within 30 days.

These Terms and any dispute connected with your use of the Site or your orders are governed by the laws of the State of Florida, without regard to conflict-of-laws rules. If we cannot resolve a dispute informally, it must be brought in the state or federal courts located in Broward County, Florida, and you and we consent to those courts’ jurisdiction, except where the law of your state gives you the right to bring a claim where you live.

17. Changes to these Terms

We may update these Terms from time to time. The version in effect when you place your order applies to that order. The “Last updated” date above shows when the Terms last changed.

18. General

If any part of these Terms is found unenforceable, the rest remains in effect. Our failure to enforce a provision is not a waiver of it. These Terms, together with the policies linked above, are the entire agreement between you and us about your purchases.

19. Contact us

UPPENDI CORPORATION, doing business as Spain at Home 3200 NW 62nd Ave, Unit #1001, Margate, FL 33063, USA Email: hello@spainathome.com Phone: +1 (954) 982-5403